Air Mauritius is the national carrier of Mauritius and have been awarded the best carrier in the Indian Ocean on several occasion. They were also awarded a four star rating by SKYTRAX.
Air Mauritius owns, rent and manage several properties over the island to house their various operations and offices. Their properties were being maintained by a small inhouse team and which could not respond to the growing needs of Air Mauritius. These properties were deteriorating and could impact on the Air Mauritius smooth operations. The small team was overloaded and could only do firefighting rather than the much needed planned and preventive maintenance. Air Mauritius set up a Facilities and Procurement team in 2013 and they appointed us to help them in setting a proper FM system including proper planned and preventive maintenance programme.
We first surveyed all these properties to draw up an asset register of about 20,000 assets, properly record and code them in line with PAS… .
We then prepared a comprehensive tender document for the procurement of an FM contractor, with a planned and preventive maintenance programme based on the JCT term contract principles. We also include a quick fix programme and a transparent method to instruct, value and certify minor works.
We assessed bids received and appointed the best service provider. The FM programme is in its third year and we are glad to note that Air Mauritius properties are now being well looked after and that the FM team is successfully managing the service provider.